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Help center
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Use of the corporate portal
- How do I create an account and register a company?
- What documents do I need to send after registering my company?
- How do I log in to LATAM Corporate?
- How to create, edit or delete a user?
- How do I add passengers to the Passenger List?
- How do I buy from LATAM Companies?
- What are the steps to cancel a ticket purchased today?
- What is the service charge for each purchase?
- How do I create a Cost Center?
- How do I view my purchases?
- How do I download my invoices?
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Group purchases
- What are LATAM Corporate Groups?
- Who Can Use It?
- How Does the Quotation Work?
- How to Register on the Platform
- Corporate Charter Product
- How to Request a Quotation
- Accepted Payment Methods
- Sending Names and Documentation
- Check-in and Seats
- Refunds, Credits, and Changes
- Contact
- Corporate Charter Product
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Line of credit
- What is a line of credit?
- How do I apply for a line of credit?
- How do I repay my line of credit debt?
- How can I determine the amount billed for my line of credit?
- What can I do if I want to pay for a trip and I cannot find an available line of credit?
- What happens if my credit line is blocked?
- How do I request a quota increase?
- How do I update the company's data?
- UATP User Manual
- Invoicing
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General inquiries
- Benefits by categories
- What is LATAM Wallet and how do I start using it?
- How can I use LATAM Wallet as a payment method?
- Where can I view my LATAM Wallet balance?
- How do I use LATAM Corporate miles and view my category and accumulated miles?
- Can I transfer my company's corporate miles?
- How do I enroll for the corporate mileage/points accrual benefit?
- Conditions for mileage/points accrual
Sending Names and Documentation
👥 After your payment is confirmed, the complete passenger list must be submitted no later than 10 business days before the departure date.
Please send the list as an Excel file with the following format:
- Passenger Names: Use separate columns for First Name and Last Name.
- Character Format: Names must be written without any accents, hyphens, apostrophes, or other special characters (e.g., ç).
- Required Information: The file must also include a separate column for each of these details for every passenger:
- Date of Birth
- Gender
- Nationality
- Passport Details (number, country of issue, and expiration date)