- Passengers with special needs
- Wheelchair
- Special meals
- PNAE and mobility disability
- Sensory disability
- Intellectual disability and MAAS
- Passengers who need a companion
- Emotional support (ESAN)
- Service animal (SVAN)
- Medical certificates (MEDIF)
- Medical devices on board
- Pregnant passengers
- Minors: infants, children and teens
- Deported passengers (DEPU/DEPA)