The Company details section shows the information on file for your organization.
The address and email on file are used for billing, so keep them current and double-check that they're correct.
Users with the Administrator role can edit only the fields that are open for editing. Once you've made your changes, select Save changes to update the information.
How to request a change to locked fields
Locked fields can't be changed directly in the portal. The Administrator has to request the update to the company's business details by writing to grp_atencionempresas@sac.latam.com.
What to include in the request
- e-RUT / NIT, DIAN / RUC and SUNAT, depending on the country.
- Which field needs to be changed or updated.
The email subject line should read:
Actualización de datos comerciales/Rut XXXXX