Review and keep your organization's information current — it's also used for billing.

The Company details section shows the information on file for your organization.

The address and email on file are used for billing, so keep them current and double-check that they're correct.

Users with the Administrator role can edit only the fields that are open for editing. Once you've made your changes, select Save changes to update the information.

How to request a change to locked fields

Locked fields can't be changed directly in the portal. The Administrator has to request the update to the company's business details by writing to grp_atencionempresas@sac.latam.com.

What to include in the request

The email subject line should read:

Actualización de datos comerciales/Rut XXXXX