Pick the area you need and find its channel, opening hours and response time.
Pick the area you need and find its channel, opening hours and response time.
Each area has its own channel and opening hours. Companies in Chile, Colombia, Peru and Ecuador are served in Spanish, with contacts of their own.
The day-to-day of the booking.
Reply in 3 minutes
Trips of 10 or more passengers sharing origin and destination.
Everything that happens around the booking.
Reply in 3 minutes
Before writing, have these details to hand: including them in the first message usually resolves the request in a single contact.
For commercial exceptions, also state what was agreed, with whom and which condition is being requested. Incomplete requests restart the response time.
Informational content for internal LATAM Corporate Partner use. Channels, opening hours and response times are for reference and may change without notice.
The times shown apply to requests received within opening hours. The phone number is a Chilean service line; dial it with the country code when calling from abroad.